We’re determined to provide you with the fastest, most accessible customer service and avoid leaving you in the frustrating world of voice mail. Following are some tips to assure that that happens. For most queries, begin by calling your Customer Service Representative, if you have been assigned one.
If the Customer Service Representative is not available, press “0” when the voice mail greeting starts and your call will be automatically forwarded to the mobile phone carried by the Customer Service Representative.
If your call is not successfully forwarded or you have not been assigned a Customer Service Representative, call the direct number of the department that you think may best help you (listed below). Department managers are equipped with mobile phones as well, and may also be reached by pressing “0” during the voice mail message.
| Department | Contact | Phone |
| Accounting | Myrna Saniatan | 852-6342 |
| Bindery | Donald D’Amato | 852-6343 |
| Credit | Kevin Chang | 852-6322 |
| Human Resources | Rita Robyn | 852-6341 |
| H1 Division | Jason Kama | 852-6347 |
| Mailing | Dawn Hirayama | 852-6335 |
| PrePress | Scott Matsushige | 852-6312 |
| Publications | Aimee Schu | 852-6321 |
| Purchasing | Joanne Caparoso | 852-6357 |
| Sales, National | Dawn Hirayama | 852-6335 |
| Sales, Vice President | Leianne Pedro | 852-6328 |
| Shipping & Delivery | Van Benigno | 852-6355 |
If you still have not reached a person than can help you, please contact the Plant Managers, Vice President of Operations or President, also listed below.
| Title | Name | Phone |
| Plant Manager | Donald D’Amato | 852-6364 |
| Vice President, Finance | Ed Chung | 852-6333 |
| President | Clint Schroeder | 852-6301 |