808-847-5310 | Toll Free: 800-491-4888

File Submission

Click HERE to Log-In to FileExchange

Now it’s easier than ever to send and receive files with our super-simple drag-and-drop FileExchange web application. For a one-time, zero-effort file upload, log-in anonymously to our public folder. If you require a secure folder, contact your Customer Service Representative, or call 847-5310 and ask for FileXchange support. Let us know the user name & password of your choice, and your private folder will be available in just a few moments. Naturally, there is no cost to you. Manage files with any web browser, and offer a convenient solution for your advertisers and contributors to send files directly to you.

FTP

FTP (File Transfer Protocol) is a preferred method of submitting files. It is more reliable than e-mail, and does not impose restrictions on file sizes. At Hagadone, we have an FTP server that runs 24/7, so you can submit files via FTP anytime. Our FTP is “secure”, which means that all users must have a user name and password to be able to utilize the FTP server. We have chosen to host a secure FTP site because our customer’s files are often sensitive and should not be available to the general public (which is the case with “anonymous” FTP sites). Secure FTP offers the advantage of private, password-protected folders. With secure FTP, only authorized users (those who know the applicable user name & password) can submit (upload), view, delete, and receive (download) files within their designated private folder.

To arrange a secure FTP user name & password, call our prepress department at 847-5310. Let us know what user name & password you would like, and in just a couple of minutes, your secure connection will be available. Naturally, there is no cost to you.

To access a secure FTP site, you must use software (called an “FTP Client”) specifically written for FTP use; your web browser cannot be used to submit files. There are many FTP clients available, and the cost is minimal. If you use Mac OS X, consider “Transmit” by Panic Software ($29). Windows users have many choices. To look through the available options, go to Download.com, and search for “FTP Client”. Two of the more popular FTP clients for Windows include “WS_FTP Home 2006″, and “Cute FTP”.

Email

Our email address is: prepress@hagadoneprinting.com. For Mailing Jobs, use: mailing@hagadoneprinting.com.

Email, however, is rarely the preferred way to send files electronically. Email is suitable for small attachments, such as font files or last-minute type corrections, but for larger files, such as images or page layouts, the preferred choice is FTP (File Transfer Protocol).

Welcome

We invite you to contact us to learn how we can partner with you to print, market and manage what matters most—your message. Be heard across multiple channels and effectively reach your audience.

Contact Us

Sales Inquiries
808-847-5310
Neighbor Islands Toll-Free:
800-491-4888
Fax: 808-841-0094
274 Puuhale Road
Honolulu, HI 96819