FTP (File Transfer Protocol) is a popular method of submitting files. It is more reliable than e-mail, and does not impose restrictions on file sizes. At Hagadone, we have an FTP server that runs 24/7, so you can submit files via FTP anytime. Our FTP is "secure", which means that all users must have a user name and password to be able to utilize the FTP server. We have chosen to host a secure FTP site because our customer's files are often sensitive and should not be available to the general public (which is the case with "anonymous" FTP sites). Secure FTP offers the advantage of private, password-protected folders. With secure FTP, only authorized users (those who know the applicable user name & password) can submit (upload), view, delete, and receive (download) files within their designated private folder.

To arrange a secure FTP user name & password, call our prepress department at 847-5310 or myself at 847-5310, extension 331. Let us know what user name & password you would like, and in just a couple of minutes, your secure connection will be available. Naturally, there is no cost to you.

To access a secure FTP site, you must use software (called an "FTP Client") specifically written for FTP use; your web browser cannot be used to submit files. There are many FTP clients available, and the cost is minimal. I have reviewed many of the applications, and prefer the following.

If you use Mac OS 9, the best choice is still FTP Client Pro by Vicomsoft ($30). If you use Mac OS X, consider “Transmit” by Panic Software ($29). Windows users have many choices. To look through the available options, go to Download.com, and search for "FTP Client". Two of the more popular FTP clients for Windows include "WS_FTP Home 2006", and "Cute FTP".

Once you've downloaded and installed your FTP Client software, create a new connection (this process varies with each particular software package, but is generally an obvious menu choice). Then type our FTP Server name (ftp.hagadoneprinting.com), your user name, and your password, in the appropriate fields. The example dialog above is from Transmit for Mac OS X. Next, click "connect" (or similarly named button) to log-on to the FTP Server. This will take you to the top-level of your private folder. From there, you can you can simply drag-and-drop your files onto the browser window to upload (submit) files, or double-click on the desired file name to download (receive) a file. As simple as it sounds, FTP remains a confusing process for many users; if you become flummoxed, please call me at 847-5310, extension 331.

Brian Trusler, Dean of Hagadone University,